The similarities between workplaces and families are striking.
There’s the leader or the parent… unproductive staff meetings or holiday gatherings where few people are happy…employees doing more with less or limits on eating out… disengaged employees or family strife with teenagers.
If you really think about it, the one key difference between the workplace and the family is that workplaces pay their employees for the work they do whereas family members pay – in many ways – just for being part of the family.
I just read an article in Forbes entitled “Why Are So Many Employees Disengaged” and the research study cited concludes that the #1 reason is the relationship with the employee’s supervisor, costing employers $11 billion annually in employee turnover. No surprise here, because we know that the attitudes and actions of the person/people at the top frame the experiences of everyone else. Whether at work or home, it all boils down to the human level or, relationships.
When we look at top workplaces and companies striving for “best places to work” status, we often look at things like professional development, benefits or “perks,” or advancement opportunities as the core drivers. No question these things help keep employees happy and may be easier to measure, but it’s the intangibles – often referred to as the softer, “feel good” things – that make for those workplaces and families we’d like to call our own or strive to create.
Relationships are built on people feeling listened to, respected, involved, and appreciated. It’s sustained when everyone feels “part of” and knows – deep down at a personal level – that they’re a needed cog in the wheel to move things forward. It’s not surprising at all that the key issue related to disengagement involves the relationships (or lack thereof) of the people who are most closely aligned. Rather, the question to be asked is what’s being done to improve these fractured or non-existent relationships and is it a priority?
The workplace defines what people do. Families define who people are. Each revolves around relationships … more complex and harder to quantify, but enviable if you don’t have them and fortunate if you do. Whether at work or at home, it’s the quality of the relationships of the people involved that makes all the difference. As a proverb says, “No road is long with good company.”